We have not seen any further occurrences of the Hilton Booking failures with Sabre. Please reach out to helpdesk@tstllc.net with any questions.

Sabre has deployed a mitigation on their side and we are no longer seeing an increased rate in booking failures. We are continuing to monitor. Please reach out to helpdesk@tstllc.net with any questions.

We are experiencing a very high rate of booking failures on Hilton Hotels via Sabre. Sabre is aware of the issue and their tech teams are working on a solution. We will update as soon as we know more. Please reach out to helpdesk@tstllc.net with any questions.

The Viator agent booking issue is resolved. Please reach out to helpdesk@tstllc.net with any questions.

Viator has updated their agent fraud detection. Changes are ongoing to remove fraud blocks on previously attempted bookings, but users should now be able to book any new activities. We’re monitoring to ensure failure rate stays low. Please reach out to helpdesk@tstllc.net with any questions.

We are aware of a drastic increase in booking failures/rejections from Viator Activity bookings. These bookings are being denied by Viator, and we working with them on a resolution. We will update everyone with more information as soon as it is available. Please reach out to helpdesk@tstllc.net with any questions.