A brief outage occurred in the agent console due to an infrastructure change. The change was reverted and we are continuing to monitor the recovery. Please reach out to helpdesk@tstllc.net for any questions.
Arrival Guides functionality has been disabled until further investigation can be performed. Users can once again reach their confirmations. Please reach out to helpdesk@tstllc.net for any questions.
We've determined that a failure in the Arrival Guides services is causing a problem with Consumer Confirmations loading. We are disconnecting the Arrival Guides feature while we investigate further. Please reach out to helpdesk@tstllc.net for any questions.
A brief outage occurred in the agent console due to an infrastructure change. The change was reverted and we are continuing to monitor the recovery. Please reach out to helpdesk@tstllc.net for any questions.
Arrival Guides functionality has been disabled until further investigation can be performed. Users can once again reach their confirmations. Please reach out to helpdesk@tstllc.net for any questions.
We've determined that a failure in the Arrival Guides services is causing a problem with Consumer Confirmations loading. We are disconnecting the Arrival Guides feature while we investigate further. Please reach out to helpdesk@tstllc.net for any questions.
The partial Air Outage is resolved. Agent users will have experienced disruption of Air Search availability starting from approximately 6:15 Eastern until approximately 8:45 Eastern. Please reach out to helpdesk@tstllc.net for any questions.
We are currently experiencing a partial outage of Air Search. Our team is working to identify the root cause and fix the issue. Please reach out to helpdesk@tstllc.net for any questions.
An issue was found within TST Infrastructure which caused the Car product's inventory cache to become overloaded and unavailable while it recovered. A cleaning procedure for this cache had been failing to run correctly and has now been fixed.
Monitoring for any further incidents while we investigate the root cause.
The application has recovered but we are investigating the outage still.
A large traffic spike against the Car Shopping Funnel brought down the application for ~22 minutes.